We are committed to safeguarding your personal information.
This Privacy Policy explains how RevRocket ("we," "our," or "us") collects, uses, and shares information from businesses and their authorized users who use our generic social media automation portal and related services. By connecting your social media accounts to our platform, you agree to the terms of this Privacy Policy.
To effectively provide our AI automation services, we require access to certain data from your connected social media accounts. With your consent, our portal collects data across all connected platforms (including but not limited to Facebook, Instagram, X (Twitter), LinkedIn, and TikTok):
Account Content and Activity: This includes all posts, content, comments, and direct messages (DMs) from the connected accounts.
Analytics and Insights: We collect performance data, post-level insights, engagement metrics, and audience analytics necessary to optimize and report on the Service's performance.
Public Account Information: Public details about the connected accounts (e.g., account name, public profile URL, profile picture).
Authentication Data: Public profile information (e.g., name, profile picture) used to identify and authenticate the user granting access.
Contact Information: The email address associated with your registration or linked social media account, which we use for account management and support.
We use the collected information exclusively to operate, maintain, and improve the RevRocket Service. We will never sell your data to third parties.
Service Automation: We use the content and activity data to manage and automate content publishing, schedule posts, and handle replies to comments and messages on your behalf, as instructed by you through the portal.
Performance and Optimization: Analytics and insights are used to generate reports for you, optimize our AI algorithms, and improve the effectiveness of your social media strategy.
Account and Service Management: We use your contact information to provide customer support, troubleshoot technical issues, communicate service updates, and manage your account.
We only share the data we collect with authorized third parties as necessary to provide our services or when legally required.
Business Clients: The data and performance insights are shared with you, our client, as the core output of the Service.
Service Providers: We engage third-party companies for services like hosting, data storage, and technical infrastructure. These providers are strictly bound by confidentiality obligations and are only permitted to use the data to perform services on our behalf.
Legal Compliance: We may disclose information if we have a good faith belief that disclosure is necessary to comply with a law, subpoena, legal process, prevent fraud, or protect the safety and rights of our users or the public.
We retain the data collected through our portal only for as long as it's necessary to provide your active service.
Termination: When you terminate your relationship with RevRocket or revoke our access to your social media accounts, we will delete all associated content, activity, and analytics data within a reasonable timeframe, unless legal obligations require us to retain it longer.
Deletion Request: You can request the deletion of your data at any time by contacting us directly.
We take reasonable and industry-standard measures to protect the information we collect from unauthorized access, loss, or misuse. This includes the use of secure communication protocols and internal security practices. However, because no system can be 100% secure, we cannot guarantee the absolute security of your data.
We may update this Privacy Policy periodically. We will notify you of any changes by posting the new policy on this page. Your continued use of our services after such changes constitutes your acceptance of the new Privacy Policy.
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: john.robinson@eq-aibridge.com
Website: https://rev-rocket.ai/
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